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Services
Provide high quality equipment and intelligent overall solution

Service Purpose


The service tenet of our company is to provide customers with high-quality and professional products and services, and to earn customers' understanding, respect, and support through sincerity and strength.

Our business philosophy is centered around "Innovative thinking, scientific management, honest practices," while our corporate purpose is encapsulated in "quality first, integrity-based." The needs of our users serve as the driving force behind our progress. We are committed to delivering complete and thoughtful services to customers in three stages - pre-sale, sale, and after-sales - ensuring that customers return satisfied and are served with dedication.

Pre-sale: We offer customers a detailed product catalog containing product introductions, applicable materials, performance characteristics, working principles, technical parameters, and more. This enables users to better understand the products they desire. Additionally, we provide recommendations for more suitable machines, quotations, and videos showcasing our factory, including the production workshop, machine processes, and loading procedures.

Sales: Upon placing an order, we assign a staff member to oversee the machine's production process, keeping the customer informed throughout. We capture videos and photos of the machine to verify its quality. Prior to delivery, we conduct a test run on the machine and provide the customer with a detailed inspection report.

After-sales service: Our machines come with a 1-year warranty. Should any issues arise during this period, we offer free repairs. Even after the warranty period expires, we remain committed to resolving any problems that may arise.

For inquiries or assistance, please contact our 24-hour service hotline at 86 0769-81816115 or our service hotline at 86 13825726299, 86 18046934807.